about the product
❤️[Best Knitting Needles Set for Beginner] Single-pointed straight needles come in a pair with a knob at one end to stop the yarn from sliding off. Straight needles can be easier to hold for beginners because they can be positioned under the arm during knitting. Therefore, single pointed straight knitting needles can be a great option for beginner knitters and work well for simple scarves or anything that is worked flat and not too wide
❤️[Complete Size & Perfect Length] 14 Pairs knitting needle include: 2.0mm, 2.5mm, 3.0mm, 3.5mm, 4.0mm, 4.5mm, 5.0mm, 5.5mm, 6.0mm, 6.5mm, 7.0mm, 8.0mm, 9.0mm, 10mm. Each single pointed needle is 35 cm/13.8 inches long, and each size has a special packaging to store and keep it organized. Great knitting tools for large projects and bulky item
❤️[Sturdy & Lightweight Needles] Straight standard needles made of premium hollow aluminum alloy, which is very sturdy and lightweight, better than the plastic/bamboo needles so the yarn won’t just slide off. Not only will it not stick to your hands like wood needles and plastic needles, but it will also bring a bit of coolness to the knitting process in the hot summer. The 14 different colors are different sizes so it’s easy to find the size you want.
❤️[Safety Knitting Needles Suitable for Anyone to Learn] If you want to learn knitting or teach children how to knit, then the safe plastic sweater needle suit is the best choice. Plastic sticks needles are allowed to be brought on the plane, more suitable for you to learn knitting in long flight, on the train and on the go
❤️[Educational DIY Set For Kids] It can relieve stress, which helps you stay away from the radiation of games and electronics. Good choice to help your kids to enhance their practical ability and after finish they have a sense of achievement, good for their intelligence and confidence. It’s also help children develop good habits
2.0mm-5.5mm is a solid aluminum tube, 6.0mm-10.0mm is a hollow aluminum tube, pay attention! !
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Draft and Stitch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://draftandstitch.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
